I worked in the microscopy branch of Thermo Fisher Scientific, where I serviced small dual beam microscopes (imaging and milling) at customer sites around Austin. I learned the inner workings of the microscopes, which encompasses many different aspects of engineering. Every day I found a new problem to diagnose and fix, and every day I learned why and how the engineers designed the tool in the way that they did. I worked on both older microscopes and newer ones, and I could see the advances between generations and steps the designers took from machine to machine. The senior engineers that I worked with passed down their knowledge from a service side perspective, including poor design decisions on older machines that they had to deal with.